1. About Redo Creator Commerce
Redo Creator Commerce allows creators to receive products from brands, share content at their discretion, and optionally connect performance data so brands can understand outcomes such as impressions, clicks, and sales.
Redo does not require creators to post content unless otherwise agreed directly with a brand, and serves solely as a technology platform and facilitator.
2. Eligibility
To use the Platform as a creator, you must:
- Be at least 18 years old
- Have the legal capacity to enter into a binding agreement
- Maintain active and authentic social media accounts
- Provide accurate, current, and complete information
- Not have been previously removed from the Platform for Terms violations
Redo may approve, deny, or remove creator access at its sole discretion.
3. Creator Accounts
You are responsible for:
- Keeping your login credentials secure and confidential
- All activity that occurs under your account
- Ensuring your profile information is accurate and up to date
- Notifying us immediately of any unauthorized access to your account
Redo may suspend or terminate accounts that violate these Terms, exhibit suspicious activity, or harm brands, users, or the Platform.
4. Product Gifting and Participation
Brands may send products to creators through the Platform. Products may include excess inventory, returns, or standard SKUs. Unless explicitly stated otherwise:
- Products are provided with no guarantee of payment
- Products do not require content to be posted
- Products may not be resold or transferred to third parties
Some brands may request specific deliverables. Any such requirements will be clearly disclosed before participation. If you choose to post content, it must be honest and authentic, comply with platform rules and FTC disclosure guidelines, and avoid false or misleading claims.
5. Instagram Integration and Social Media Data
The Platform integrates with Instagram and other social media services to facilitate communication between creators and brands. When you connect your Instagram account, you authorize Redo to:
Your Instagram data is handled in accordance with Meta’s Platform Terms and our Privacy Policy. You may disconnect your Instagram account at any time, which will stop further data collection.
- Access your Instagram profile information, including username, user ID, and profile picture
- Read and store direct message conversations between you and connected brand accounts
- Access engagement metrics and performance data you authorize
6. Performance Tracking and Opt-In
Creators may optionally connect social accounts to allow Redo to access performance data such as impressions, reach, engagement, clicks, and sales attributed through tracked links. Only data you explicitly authorize will be accessed.
Performance data is used to show brands aggregated campaign results, improve creator matching, and provide creators with visibility into outcomes. Redo does not sell creator performance data to third parties.
7. Affiliate Links and Attribution
Some campaigns may include tracked links or codes. If you choose to use them:
- Attribution is handled through standard tracking methods
- Redo does not guarantee payouts, conversions, or performance
- Earnings terms are set by the brand, not Redo
Creators are responsible for complying with platform and tax requirements related to any earnings.
8. Creator Conduct
Creators agree not to:
- Misrepresent metrics, audience size, or identity
- Purchase fake followers or engagement
- Harass, threaten, or abuse brands, other creators, or Platform users
- Post illegal, hateful, defamatory, or deceptive content
- Circumvent tracking systems or manipulate attribution data
- Use the Platform for any unlawful purpose
- Attempt to reverse-engineer, decompile, or otherwise access the Platform's source code
Redo may remove creators who harm trust, platform integrity, or the experience of other users.
9. Content Rights
You retain ownership of all content you create. By participating in Creator Commerce, you grant Redo and participating brands a limited, non-exclusive, royalty-free license to view your posted content and share performance results tied to that content for the purpose of operating the Platform.
Brands may not use your content for advertising, marketing, or any other purpose beyond viewing and performance analysis unless you provide separate written permission.
10. Brand Relationships
Any relationship between a creator and a brand is independent of Redo. Redo acts solely as a technology facilitator and is not responsible for brand fulfillment delays, product quality, communication issues, or payment disputes.
Redo does not guarantee that any brand will select you for campaigns, send products, or make payments.
11. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and sharing of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Please review our Privacy Policy for detailed information about how we handle your data, including Instagram Platform Data.
12. Taxes
Creators are solely responsible for reporting and paying any applicable taxes related to products received, earnings from affiliate links, or any other compensation received through the Platform. Redo does not provide tax advice and may issue tax forms as required by law.
13. Termination
You may stop using the Platform and close your account at any time by contacting us at creators@redo.com. Upon account closure, we will delete your personal information in accordance with our Privacy Policy.
Redo may suspend or terminate your access immediately, without prior notice, if these Terms are violated, fraud is suspected, or platform standards are not met. Sections 9, 13, 14, 15, and 16 survive termination.
14. Disclaimers
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Participation does not guarantee campaigns, earnings, exposure, or any particular outcome. Redo does not warrant that the Platform will be uninterrupted, error-free, or secure.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REDO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM.
IN NO EVENT SHALL REDO'S TOTAL LIABILITY EXCEED THE GREATER OF $100 OR THE AMOUNT YOU HAVE PAID TO REDO IN THE 12 MONTHS PRECEDING THE CLAIM.
16. Indemnification
You agree to indemnify, defend, and hold harmless Redo and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Platform, your content, your violation of these Terms, or your violation of any rights of a third party.
17. Governing Law and Disputes
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.
18. Changes to Terms
Redo may update these Terms from time to time. If we make material changes, we will notify you by updating the "Last updated" date at the top of this page. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated Terms.
19. Contact
For questions about these Terms or the Creator Commerce program:
Email: creators@redo.com
Website: redo.com
By using Redo Creator Commerce, you acknowledge that you have read, understood, and agree to be bound by these Terms.